General conditions
CANCELLATION POLICY
Cancellations free of charge until 7 days before the arrival. After that the reservation is fully charged. In case of late cancellations ot no-shows, the full amount of the stay is charged. Reservation changes are not allowed in the 7 days before the arrival.
BANK TRANSFER
If you choose the payment option via bank transfer, we ask that you send us the proof of transfer within 24 hours after receiving the booking confirmation. You can send it to support@youropoapartments.com or +351919472801 (whatsapp available).
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.